Privacy policy

Last updated: January 2026

1. Information We Collect

When you visit the Site, we may collect the following information:

Personal Information

Name
Billing and shipping address
Email address
Phone number
Payment information (processed securely by third-party providers – we do not store card details)

Automatically Collected Information

IP address
Browser type and device information
Pages viewed and interactions on the Site
Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

Process and fulfil orders
Communicate with you about your purchase
Provide customer support
Improve and optimise our website
Comply with legal and regulatory obligations
Send marketing emails (only if you have opted in)

3. Sharing Your Information

We may share your information with trusted third parties to operate our business, including:

Payment processors
Shipping and fulfilment partners
Email marketing and analytics platforms

We do not sell or rent your personal data to third parties.

4. Cookies

We use cookies to improve your browsing experience, analyse traffic, and personalise content. You can disable cookies via your browser settings, but this may affect site functionality.

5. Data Retention

We retain your information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights (UK & EU)

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent for marketing communications
Lodge a complaint with a data protection authority

To exercise your rights, contact us at [your contact email].

7. Data Security

We take reasonable steps to protect your personal information using industry-standard security measures. However, no method of transmission over the internet is 100% secure.